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Our phone system comes with all basic to advanced telephony features like transfer, conf, Queues, IVR, Custom prompt, multi-caller ids and many more all without any additional charge.
Improve your customer service with automated call recording of all incoming and outbound. It use to develop the overall performance of your team and dealing with disputes.
You don’t need to worry about the installation, operational, and maintenance costs that would normally be associated with an on-premises system.
Fully hosted telephone system growth with your business. Without any expensive hardware or system changes you may add as many extensions as you want.
You can quickly view live reports of call activities and queues. Detailed reporting may help to check performance of your marketing campaign and business performance.
See detailed activity, like who is talking and to whom, call duration, held calls, queued calls, etc All from your web browser, without the need to install anything on the client side.
Number portability allows you to retain their existing telephone number. Regardless wherever you are moving, you can take your business telephone numbers with you.
As a fully hosted system we can connect all of your branches to same VoIP/ PBX system so you can answer call from anywhere and dial among all branches directly on their extensions.
VoIP (it stands for Voice over Internet Protocol) means that you make calls over the internet rather than over the traditional phone network. And with a cloud-based phone system, your call routing takes place in our internet-connected secure data centre instead of in hardware installed on your premises. With cloud based phone system you don’t need to spend money on expensive equipment, even you safe as it needed very low maintenance.
Yes, you’ll get the same level of clarity as you do with a regular landline (depending on the set-up of your system and the internet connection, call quality may even be better). Calls made over your internet connection take priority over data, so you can be sure that your call quality will be consistent. For you peace of mind GenXSolutions do offer free 14 days trial to test the call quality of our Office Telephone System.
We can port your Geo and Non-geo numbers from traditional system to VoIP network. You don’t loose any number even VoIP numbers are not dependent on BT exchange and can move with you where ever you move your office.
In case of any onsite premises call will automatically divert to your mobile or alternate numbers – pre-configured in the system or other branches.
We are specialised in bespoke Office Telephone System. We can connect all of your branches including international branches as well as remote staff members with the same telephone system so you may call directly directly extension to extension without paying anything extra. You may also transfer and do conference calling with no additional charges.
Unlike traditional phone system you do not need to install or buy new equipment. GenXSolutions Office Telephone System does grow with your business. Any time you can buy more phones and add with your system. At back end we do upgrade server resources without any additional cost.
No. Comparing traditional phone system you even safe up to 60% monthly on VoIP based phone system. Our sales advisor may give you rough figure of your monthly saving.
GenXSolutions is small team but dedicated and specialised in Office Phone System. We have five star reviews since 10 years. We do understand our clients requirements first and offer them phone system that fulfil their needs. We do care quality and A1 support. Most of our support calls get answered within three rings and 99% of issues we resolved over the 1st support call. As we are so confident with our product & customer services we don’t do long terms contract as wish our client stays with us as long as they are happy.