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Detailed Features Of GenX VoIP

Voicemail to Email

Receive voicemail on the handset as well as in your e-mail as audio file

Voice Queue

Place callers into a regulated on-held system on priority base .Call queues are extremely useful when handing a large number of licensing callers at the same time.

Hunt Group

Virtual grouping of multiple extension and rings all members of group at the same time when call comes in.

Welcome Message

Place custom announcements and welcome message when call comes in.

Branch to Branch
Custom Music On Hold

Play uploaded music or company custom messages or offers as music on held.

Time Base Call Hunting

Routing calls based on schedules like play closing message after out of office time.

Auto Attend

Advance auto call routing feature, locate your user through find me follow me pre-configured condition

Call Spy

Barge and whisper ongoing call conversation. Useful for management for training and to monitor the performance of staff.

Do not Disturb

Send call directly to voicemail or any other destination when you are busy.

Multi Caller ID

Based on dialed number customize the called id and add description.

Call Transfer

Calls can be transfer to internal or external Ext/number.

Conference Calling

Up to 20 people can add in conference calling.

Company Directory

Virtual receptionist routing call to dedicated destination.

Call Park
Quality of Service

Up to 20 people can add in conference calling.

Sim Call

Virtual receptionist routing call to dedicated destination.

Features Included With Dedicated Services

Call Recording

Up to 20 people can add in conference calling.

Details CDR & Graphs

Virtual receptionist routing call to dedicated destination.

On Screen Live Status

Live status of all inbound & outbound calls with DID and time stamp.

Other Telecom Services

International Roaming

Why you pay big roaming bills if we can divert your calls to any international destination. Safe roaming cost up to 60%. Just let us know when and where you are going.

Analog line

Genxsolutions also offer analog phone line that you may require to enable broadband services, physical fax, Red care alarm system or payment card machines. 90 days contract and no hidden charges.

Number Porting

Keep your number where ever your move your office. We can take over your Geo & non-geo number and provide your our services so you can receive call anywhere you wish.

International DID

Now you can have international geo and no-geo number and receive your call in UK office. Fixed monthly charge. Please contact us for more information.

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